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New Dedicated Cancellation Line Number: 01656 812 975
All cancellations should be notified with at least 48 hours’ notice where possible.
We have reviewed our Did Not Attend Policy
- If a patient fails to attend x 2 Appointments within a 12-month period, they will be sent a letter to offer them the opportunity to discuss the reasons why they didn’t attend with the Practice Manager.
- If a patient fails to attend a third appointment, then a final warning letter will be issued explaining that failure to attend any further appointments, may at the discretion of the Doctors, result in them being removed from the practice list.
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